HERAZUR LLC / PORTIONLY

Portionly privacy policy

Effective September 25, 2026

This policy explains how Herazur LLC (“we”, “us”) handles information in Portionly, our AI-assisted food and nutrition tracking app for iOS and Android. It is published as Portionly on both the App Store (bundle ID com.portionly.app) and Google Play (package com.platelens.app). This policy covers both.

Summary

• We use your information to run the app: your account, your meal log, AI meal analysis, and your subscription.
• We do not sell your personal information, show ads, or track you across other companies’ apps or websites.
• Health data from Apple Health or Health Connect is used only inside the app and is never used for advertising or shared with data brokers.
• You can delete your account and its data at any time from inside the app.

Information we collect

Account information

When you create an account we receive your email address and name. If you sign in with Google or Apple, we receive the account identifier and the name and email address that provider shares. With Sign in with Apple you can choose to hide your email address; we then receive an Apple relay address instead.

Profile and nutrition information you enter

Age, sex, height, weight, target weight, activity level, nutrition goals, and the calorie and macronutrient targets calculated from them. Meal logs (foods, portions, nutrition values, meal times, notes), favourite meals, water intake entries, streaks, reminder preferences, and app settings.

Meal photos

When you ask Portionly to analyze a meal, the photo you take or select is sent to our server and passed to Google’s Gemini API, which returns a nutrition estimate. We do not store the photo on our servers. The analysis result is kept briefly so that a repeated request is not charged twice. A copy of the photo may remain on your device with the saved meal.

Barcodes

When you scan a packaged food, the barcode number is looked up in the Open Food Facts database to fetch product and nutrition details. Only the barcode number is sent.

Health data (optional)

If you turn on health sync, Portionly writes the nutrition of meals you log to Apple Health (iOS) or Health Connect (Android). It also reads the active energy you burned so it can show it next to what you ate. Burned energy is used for display only: it is not uploaded to our servers and does not change your calorie target. Health sync is off by default, and you can revoke access at any time in the Health app or Health Connect settings.

Purchases

If you subscribe, the App Store or Google Play processes the payment. We never see your card details. We receive your subscription status and purchase history through RevenueCat so that premium features unlock on your account.

Usage and diagnostics

We use Firebase Analytics to understand which features are used (for example, that a scan was completed), and Firebase Crashlytics to receive crash reports with device model, OS version, and technical details of the error. We use Firebase App Check to confirm that requests come from a genuine copy of the app. These are not used for advertising.

Notifications

Meal, streak, and weekly-summary reminders are scheduled locally on your device. We do not send them from a server and do not collect a push token for them.

Permissions

Camera: photographing meals and scanning barcodes. Photos: choosing an existing meal photo. Health: the optional sync described above. Notifications: reminders you turn on. Each permission is requested only when you use the related feature, and you can change it in your device settings.

How we use information

We use information to create and secure your account; store and sync your meal log and goals across your devices; generate AI nutrition estimates you request; provide and restore subscriptions; send the reminders you choose; fix crashes and improve the app; prevent abuse, such as excessive AI requests; respond to support requests; and meet legal obligations.

Service providers

We share information only with providers that process it on our behalf to run the app:

• Google Firebase (Authentication, Cloud Firestore, Cloud Functions, Analytics, Crashlytics, App Check): account, app data storage, server functions, and diagnostics.
• Google Gemini API: analysis of meal photos you submit.
• RevenueCat: subscription status and purchase history.
• Apple and Google: sign-in, in-app purchases, and, if you enable it, Apple Health or Health Connect.
• Open Food Facts: barcode lookups.

We may also disclose information if required by law or to protect the rights, safety, or security of our users or others. We do not sell personal information or share it for cross-context behavioral advertising.

Where data is processed

Our service providers may process data in the United States and other countries. Where required, transfers rely on appropriate safeguards such as the providers’ standard contractual clauses.

Retention

We keep your account data for as long as your account exists. When you delete your account, your profile, meal logs, and other data stored under your account are deleted from our database. Crash and analytics data are kept for the providers’ standard retention periods, and records that the law requires us to keep, such as transaction records held by the App Store, Google Play, or RevenueCat, may be retained as required.

Deleting your account

In the app, open Settings → Delete account. This permanently deletes your account and the data stored under it; it cannot be undone. Deleting your account does not cancel a subscription: cancel it in your App Store or Google Play subscription settings. If you cannot access the app, email furkan@herazur.us from your account’s email address with the subject “Portionly account deletion”, and we will delete it for you.

Your rights

Depending on where you live, you may have the right to access, correct, export, or delete your personal information, to object to or restrict certain processing, and to withdraw consent. You can view and edit most of your information in the app. For other requests, contact us at the address below. We aim to respond within 30 days and will not discriminate against you for exercising your rights. You may also complain to your local data protection authority.

Security

Data is encrypted in transit, access to your records is restricted to your signed-in account, and our servers verify both your sign-in and the app’s authenticity before processing requests. No method of transmission or storage is completely secure.

Children

Portionly is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

Nutrition information is not medical advice

AI nutrition estimates are approximate. Portionly does not provide medical advice. Consult a qualified professional before making significant dietary changes.

Changes to this policy

If we change how we handle information, we will update this page and its effective date and, for significant changes, tell you in the app.

Contact

Questions or requests about this policy: furkan@herazur.us.