HERAZUR LLC / HOMERECALL

HomeRecall privacy policy

Effective October 20, 2026

This policy explains how Herazur LLC (“we”, “us”) handles information in HomeRecall: AI Item Finder, an app that helps you remember where you put things at home. You save an item’s location with a typed or spoken note, then ask the AI assistant where it is. You can keep items private or share them with the members of your household. HomeRecall is published on Google Play (package com.homerecall.app).

Summary

• You need an account, created with Google or with an email address and password.
• Your item notes and questions are processed by AI services to understand them and find your items. Voice recordings are turned into text and are not stored.
• Private items are visible only to you. Items you share with your household are visible to its members.
• There are no ads, analytics, or crash-reporting tools in the app. We do not sell your personal information or track you across other companies’ apps or websites.
• You can ask us to delete your account and its data at any time by email, as described below.

Information we collect

Account information

Sign-in is handled by Firebase Authentication. If you sign in with Google, we receive your Google account’s name, email address, and profile photo link. If you sign up with an email address and password, Firebase sends you a verification email and, if you ask, a password-reset email. Your password is handled by Firebase; we never see it or store it in our own database. Our server keeps your name, email address, profile photo link (if any), and a random user ID so that your items and household stay linked to your account.

Items and locations

For each item you save: its name, alternative names, details, the location you describe (for example, “top drawer of the bedroom dresser”), the note it was created from, whether it is private or shared with your household, who saved it, and when. When you move an item, its earlier locations are kept as a location history. To make searching work, we also store a numerical representation of each item’s text (an “embedding”) created by an AI service. Locations are descriptions you type or say; HomeRecall does not use your device’s location.

Household information

If you create or join a household: the household name, its members and their roles (owner or member), and invitation codes. Invitation codes are stored only in a scrambled (hashed) form and expire after seven days. Members of a household can see each other’s names and email addresses, the items shared with the household, and who recorded each location.

Voice recordings

When you tap the microphone, the app records a short audio clip on your phone and sends it to our server, which passes it to Cloudflare Workers AI to turn it into text. The recording is not saved on our servers. The copy on your phone is deleted once the text comes back, or if the recording is cancelled. You can review and edit the text before anything is saved.

Assistant questions

When you ask the assistant a question or describe an item, the text you type or dictate is sent to our server. To answer, our server sends that text, up to the last eight messages of the current conversation, and the details of up to eight of your accessible items that best match it (name, alternative names, details, current location, and whether the item is private or shared) to our AI providers. We do not keep a separate chat history. If you confirm an item the assistant prepared, the conversation text becomes that item’s note. Your name and email address are not sent to AI providers.

Purchases and usage limits

If you subscribe to HomeRecall Premium, Google Play processes the payment and we never see your card details. RevenueCat tells us whether your subscription is active, linked to your account’s user ID, and our server keeps a copy of that status, refreshed every few hours. We also count how many AI and voice requests you make each month and how many items you have saved, because the free plan has limits. If the owner of your household has Premium, the other members get Premium features too.

Request information

Our server runs on Cloudflare. Like any web service, Cloudflare processes technical details of each request, such as your IP address and the time of the request, to deliver it and protect the service.

What we do not collect

We do not collect your device location, contacts, photos, or advertising ID. The app contains no advertising, analytics, or crash-reporting tools.

Information that stays on your phone

Your app language and whether you have finished the introduction screens are stored on your phone. If you have the assistant read an answer aloud, your phone’s own text-to-speech engine is used; we do not receive that audio.

Permissions

Microphone: requested the first time you record a voice note or voice question, and used only while you are recording. Google Play billing: used to buy and restore subscriptions. You can change the microphone permission in your device settings at any time; you can still type instead.

How we use information

We use information to create and secure your account; save, search, and sync your items and their location history; share household items with the members you invite; turn your voice recordings into text; have the AI assistant understand your notes and answer your questions; provide and restore Premium and apply free-plan limits; prevent abuse, such as excessive AI requests; respond to support requests; and meet legal obligations.

Who can see your items

Our server checks your sign-in on every request. A private item can be seen only by you. An item shared with a household can be seen by the current members of that household. We do not look through your items; access to stored data is limited to what is needed to run the service, respond to your requests, investigate abuse, or comply with the law.

Service providers

We share information only with providers that process it on our behalf to run the app:

• Google Firebase Authentication and Google Sign-In: sign-in, verification and password-reset emails, and account security.
• Cloudflare (Workers, D1, Workers AI): hosting our server and database, which store your account, items, location history, and household; and turning voice recordings into text.
• OpenAI: understanding your notes and questions and creating search embeddings, from the text and item details described above.
• Vercel AI Gateway: passing those text and embedding requests from our server to OpenAI.
• RevenueCat: subscription status and purchase history.
• Google Play: app distribution and in-app purchases.

We may also disclose information if required by law or to protect the rights, safety, or security of our users or others. We do not sell personal information or share it for cross-context behavioral advertising.

Where data is processed

Our service providers may process data in the United States and other countries. Where required, transfers rely on appropriate safeguards such as the providers’ standard contractual clauses.

Retention

• Your account, items, location history, and household membership are kept while your account exists, until you ask us to delete them.
• Voice recordings are not stored on our servers. Assistant conversations are not stored, except as the note of an item you confirm.
• Unused household invitations expire after seven days.
• Our AI providers and Cloudflare keep request data only for their standard periods under their own terms. Purchase records held by Google Play or RevenueCat may be retained as the law requires.

Deleting your account

To delete your account, email support@herazur.us from your account’s email address with the subject “HomeRecall account deletion”. We will delete your sign-in account and, from our database, your profile, the items you saved, their location history, your household membership, and your subscription and usage records, and confirm by email when it is done. It cannot be undone. If you own a household, the household and the items shared in it are deleted as well, so its other members lose access to them; if you want to keep them for your household, say so in your email before we delete anything.

Signing out or uninstalling the app does not delete your account. Deleting your account does not cancel a Premium subscription: cancel it in Google Play under Payments & subscriptions → Subscriptions.

Your rights

Depending on where you live, you may have the right to access, correct, export, or delete your personal information, to object to or restrict certain processing, and to withdraw consent. You can view your items and update their locations in the app. For other requests, contact us at the address below. We aim to respond within 30 days and will not discriminate against you for exercising your rights. You may also complain to your local data protection authority.

Security

Data is encrypted in transit. Our server verifies your sign-in before every request, shows private items only to their owner and household items only to that household’s members, and stores invitation codes only in hashed form. AI service keys stay on our server and are never included in the app. No method of transmission or storage is completely secure.

Children

HomeRecall is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

AI answers can be wrong

The assistant answers only from the locations you and your household have saved, and it can misunderstand a note or a question. HomeRecall does not track objects or detect where they are.

Changes to this policy

If we change how we handle information, we will update this page and its effective date and, for significant changes, tell you in the app.

Contact

Questions or requests about this policy: furkan@herazur.us. Support and account deletion: support@herazur.us.