HERAZUR LLC / AIRA

Aira privacy policy

This policy explains how Herazur LLC (“we”, “us”) handles information in Aira (AIRA Garden & Landscape Design), our app that turns a photo of your garden, yard, terrace, or balcony into AI landscape design ideas and helps you keep a garden journal. Aira is published on Google Play (package com.herazur.landscapedesign_ai).

Summary

Information we collect

Account information

When you create an account we receive your email address and name. If you sign up with an email address and password, Firebase Authentication stores your password in protected form and sends a verification email; we never see your password. If you sign in with Google, we receive your Google account identifier, name, and email address. We also store your plan, your remaining design and analysis allowance, and app settings such as language and theme.

Garden photos

When you create a design, the photo you take or choose is uploaded to our storage under your account. You can also add progress photos to a saved garden. Photos must be JPEG, PNG, or WebP and at most 10 MB.

Design requests and results

For each design we store the description and choices you made (goal, style, mood, quality, and the areas of the photo to change or protect), the garden details you choose to enter (country, city, climate, sunlight, hemisphere, approximate width and length, and plants you picked from our list), and the generated image. Generated images are saved to our storage under your account. Favourites and your feedback on a design (for example, that the plants or the style did not fit) are stored with it.

Garden journal

If you save a design to My Garden, we store its title, the plants you record and their planting dates, the care tasks you create with their due dates and status, and links to your progress photos. When you export a task to your calendar, the app creates a calendar file on your phone and opens the share sheet; it does not read your calendar.

Garden analysis

When you ask for a written garden analysis, the photo is sent to our server and passed to Google’s Gemini API, which returns the analysis. The photo used for an analysis is not stored on our servers, and the analysis text is shown in the app but not saved to your account.

Reports about AI content

If you report a generated design or analysis, we store the reason, any details you write, and a copy of the reported image link or analysis text so that we can review it.

Purchases

If you subscribe or buy design credits, Google Play processes the payment and we never see your card details. RevenueCat tells us your subscription status and purchase history, linked to your account’s user ID, and our server uses it to apply your plan’s limits.

Advertising

Free users can watch Google AdMob rewarded ads to unlock a garden analysis or an upscale. Where the law requires it, the app asks for your consent before ads are requested, and you can change your choice later under Profile → Privacy choices. AdMob receives your device’s advertising ID, IP address, device information, and ad interactions, and, depending on your consent and settings, Google may use them to personalize ads. Subscribers do not see ads.

Usage and diagnostics

We use Firebase Analytics to record which screens are opened and subscription events (for example, that a purchase or restore succeeded), linked to a random app-instance identifier, and Firebase Crashlytics to receive crash reports with your device model, Android version, and technical details of the error. Firebase App Check confirms that requests come from a genuine copy of the app. These are not used to show you ads.

Information that stays on your phone

Your unfinished design draft (photo, description, and choices) and cached copies of your projects are stored on your device. Drafts are removed when you sign out.

AI processing

To create a design, our server sends a private link to your uploaded photo, your description, and the garden details and design choices listed above to Kie.ai, an AI image service that runs the image model for the quality you choose. Kie.ai downloads the photo, creates the image, and our server saves the result to your account. If you edit only selected areas, our server combines the new image with your original photo so that protected areas stay unchanged. Upscaling sends a link to the generated image to Kie.ai in the same way. Garden analysis sends the photo to Google’s Gemini API, as described above. These providers process the data under their own terms and may keep it for a limited period; result links hosted by Kie.ai can expire on their own schedule.

AI images are visual concepts for planning. They are not measured construction drawings, site surveys, or professional landscape architecture advice, and plant suggestions are not identifications of plants in a generated image. Check local conditions before planting.

Permissions

Photos and camera: you choose a photo with the system photo picker or take one with the system camera; the app shares only the photo you select. Storage: asked for only on Android 9 and older, when you save an image to your device. Advertising ID: used by Google AdMob for ads. You can change permissions in your device settings at any time.

How we use information

We use information to create and secure your account; upload, store, analyze, generate, upscale, and show your designs; keep your garden journal; check your plan and apply its limits; provide and restore purchases; show rewarded ads to free users; review reports about AI content; fix crashes and improve the app; prevent abuse; respond to support requests; and meet legal obligations.

Service providers

We share information only with providers that process it on our behalf to run the app:

We may also disclose information if required by law or to protect the rights, safety, or security of our users or others. We do not sell personal information or share it for cross-context behavioral advertising.

Where data is processed

Our server functions run in the United States, and our service providers may process data in the United States and other countries. Where required, transfers rely on appropriate safeguards such as the providers’ standard contractual clauses.

Retention

Deleting your account

In the app, open the Profile tab, tap Delete account, and confirm with Permanently delete account. For your security you may be asked to sign in again. This permanently deletes your account, your profile, all your designs and garden journals, your uploaded photos and generated images, your AI content reports, your usage and purchase records on our server, and your customer record at RevenueCat. It cannot be undone.

Uninstalling the app does not delete your account. Deleting your account does not cancel a subscription: cancel it in Google Play under Payments & subscriptions → Subscriptions.

If you cannot access the app, email support@herazur.us from your account’s email address with the subject “Aira account deletion”, and we will delete your account and confirm when it is done.

Your rights

Depending on where you live, you may have the right to access, correct, export, or delete your personal information, to object to or restrict certain processing, and to withdraw consent. You can view and edit most of your information in the app. For other requests, contact us at the address below. We aim to respond within 30 days and will not discriminate against you for exercising your rights. You may also complain to your local data protection authority.

Security

Data is encrypted in transit. Your photos, designs, and garden journals can be read only by your signed-in account; plan limits and design records can be changed only by our server; and our server verifies both your sign-in and the app’s authenticity before processing requests. No method of transmission or storage is completely secure.

Children

Aira is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

Changes to this policy

If we change how we handle information, we will update this page and its effective date and, for significant changes, tell you in the app.

Contact

Questions about this policy: furkan@herazur.us. Support and account deletion requests: support@herazur.us.